Capresso 585 Disk Type 14OZ. Burr Grinder Outfit With Coffee Grinder Cleaner
by Capresso
Our Price: $59.95
Availability: Usually ships in 4-5 business days
Category: Kitchen
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Product Summary
Manufacturer: CapressoBrand: Capresso
Kitchen and Housewares Reviews of Capresso 585 Disk Type 14OZ. Burr Grinder Outfit With Coffee Grinder Cleaner
Customer Review: Poor customer service
Summary: 3 Stars
I was slow to buy this coffee grinder because of the price. I went ahead and the grinder arrived on time.
Two weeks later I began to have problems with it. I called the company and was told me I had inserted the grinding burr up-side-down. I was advised how to reset the coffee maker, the grinding burr was pulled out and inserted the correct way. It did not work.
The Capresso rep. told me they would repair the grinder with no charges and send a pre-paid shipping label.
Two weeks went by and I received a letter telling me I was eligible for a free repair. NO SHIPPING LABEL.
I called another rep. who said I would receive the free mailing label in a day or two since it was mailed by a different department.
I waited another 10 days and called them re:NO SHIPPING LABEL. I was informed that it had not been mailed and would be "over-nighted to me in "MAYBE" a day or two."
I really feel Amazon should not carry this product. No idea when I might grind my own coffee beans again.
Description of Capresso 585 Disk Type 14OZ. Burr Grinder Outfit With Coffee Grinder Cleaner
Capresso 585 Disk Type 14OZ. Burr Grinder Kit With Coffee Grinder Cleaner.Grinders & Roasters
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